Privacy Policy (SuperDiver911.com)

 

 

Effective Date: 8/5/2025

Super Diver 911 (“Super Diver 911,” “we,” “us,” or “our”) operates SuperDiver911.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site, create an account, place an order, contact us, or otherwise interact with us.

 

1) Information We Collect

We collect information in the following ways:

 

A. Information you provide

  • Contact details: name, email address, phone number, shipping/billing address

  • Order details: items purchased, sizes, order notes, returns/exchanges, communications about orders

  • Account details (if you create an account): login credentials and profile information

  • Customer support: messages you send to us, including emails, chats, and any photos/files you choose to share

 

B. Payment information

Payments are processed by third-party payment processors (for example, Stripe, PayPal, Apple Pay, Shop Pay, or others depending on your checkout settings). We do not store your full payment card number. Your payment processor may collect and store payment details according to their own privacy policies.

C. Information collected automatically

When you visit the Site, we may automatically collect:

  • Device and usage data: IP address, browser type, device identifiers, pages viewed, time spent, referring/exit pages

  • Approximate location: inferred from your IP address

  • Cookies and similar technologies: to help the Site function, remember preferences, and measure marketing performance

 

2) How We Use Your Information

We use your information to:

  • Process and fulfill orders (payment, shipping, returns/exchanges, order updates)

  • Provide customer support and respond to inquiries

  • Operate and improve the Site (performance, troubleshooting, analytics)

  • Personalize your experience (remembering preferences, improving shopping flow)

  • Send transactional messages (order confirmations, shipping notices, account/security messages)

  • Send marketing communications (only were allowed and based on your choices)

  • Detect, prevent, and investigate fraud or misuse

  • Comply with legal obligations and enforce our terms

 

3) Cookies, Analytics, and Advertising

We use cookies and similar technologies to:

  • Keep the Site working properly (shopping cart, login, site preferences)

  • Understand Site traffic and performance

  • Measure and improve advertising and marketing campaigns

We may use analytics and advertising services (for example, Google Analytics and/or Meta/Google advertising tools) that set cookies or use similar technologies to collect information about your use of the Site. You can control cookies through your browser settings and, where available, our cookie banner/settings.

Cookie choices: You can usually disable cookies in your browser. Note that some Site features may not work properly if cookies are disabled.

 

4) How We Share Information

We may share information with:

  • Service providers who help operate our business (website hosting, order management, customer support tools, email/SMS platforms)

  • Payment processors to complete transactions

  • Shipping and logistics carriers to deliver your orders

  • Analytics and advertising partners to measure performance and help show relevant ads (based on your settings/consent where required)

  • Legal and compliance where required by law, subpoena, court order, or to protect rights/safety

  • Business transfers if we are involved in a merger, acquisition, or sale of assets

We do not sell your personal information in the traditional sense. Some privacy laws treat certain targeted advertising/analytics sharing as “selling” or “sharing.” See Section 8 for your choices.

 

5) Data Retention

We keep personal information only as long as necessary for:

  • fulfilling orders and providing support

  • maintaining records for accounting/tax/legal compliance

  • resolving disputes and enforcing agreement

Retention periods vary depending on the type of data and legal requirements.

 

6) Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

 

7) Children’s Privacy

The Site is not intended for children under 13 (or under the age defined by applicable law). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

 

8) Your Privacy Rights and Choices

Depending on where you live, you may have rights regarding your personal information.

 

A. Marketing choices

  • Email marketing: You can unsubscribe using the link in our emails.

  • SMS marketing (if used): You can opt out by replying “STOP” (or as instructed in the message).

 

B. Access, correction, deletion

You may request to:

  • access the personal information we have about you

  • correct inaccurate information

  • delete certain personal information (subject to legal/operational exceptions)

 

C. “Do Not Sell or Share” / Targeted advertising (CCPA/CPRA-style rights)

If applicable, you may have the right to opt out of:

  • “selling” personal information, or

  • “sharing” personal information for cross-context behavioral advertising

How to opt out:

  • Use our cookie settings banner (if available), and/or

  • Contact us at: [privacy@superdiver911.com] with the subject line “Privacy Opt-Out.”

We will not discriminate against you for exercising privacy rights.

D. GDPR/UK GDPR (if applicable)

If you are in the EEA/UK, we process personal data under lawful bases such as:

  • contract (to fulfill orders)

  • legitimate interests (site security, fraud prevention, improving services)

  • consent (where required for certain cookies/marketing)

  • legal obligation (tax/accounting requirements)

You may have rights to access, rectify, delete, restrict processing, object, and data portability, and to withdraw consent where processing is based on consent.

9) International Visitors

 If you access the Site from outside the United States, your information may be transferred to and processed in the United States or other locations where our service providers operate. We take steps designed to ensure appropriate protections for such transfers where required.

10) Third-Party Links

The Site may contain links to third-party sites. We are not responsible for the privacy practices of third parties. Please review their policies before providing personal information.

 

11) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top shows when changes were made. Continued use of the Site after updates means you accept the updated policy to the extent permitted by law.

 

12) Contact Us

If you have questions or requests about this Privacy Policy or your personal information, contact us:

Super Diver 911

Email: Ibel.P@nexdive.com

Mailing Address: Mailbox for documents:

PO Box 840711

Pembroke Pines, FL 33084

Phone (optional):754-444-2431